Contact & FAQs

 

Questions? We are always available for you.

 

 

TECHNICAL SUPPORT

In case of technical problems, please contact

 

00800 5555 4433 or

91-7777 from the DB phone network

 

 

DB CARGO CUSTOMER SERVICE

Please contact our customer service in case of questions on our offering and the order of an API/App integration of our eSERVICES or if you need further information about our company, rail cargo transport or our website.

 

 

DB Cargo AG
Customer Service

Masurenallee 33
47055 Duisburg
Germany

Telephone: +49 (0)203 9851-9000

Telefax: +49 (0)203 454-2067

neukundenservice@deutschebahn.com

 

 

FAQs

The FAQs are extended continuously.